+48 510 206 602daily 8:00–21:00 Order

NajemOK Terms of Service

Effective from 3 November 2026. This is a translation for information purposes; the Polish version is binding.

§1. Seller

  1. The najemok.pl service is run by Artsiom Kudzin, ul. Skierniewicka 34A/304, 01-230 Warszawa, tel. +48 510 206 602, e-mail: kontakt@najemok.pl (the Seller). The Seller conducts unregistered activity within the meaning of art. 5 of the Act of 6 March 2018 – Entrepreneurs' Law.
  2. The Seller can be contacted by phone, WhatsApp or Telegram at +48 510 206 602 and by e-mail, daily 8:00–21:00.

§2. Definitions

  1. Client – a person placing an order through the form on the website.
  2. Statement – a paper document indicating the substitute premises and containing the statement of the person entitled to those premises consenting to the tenants' residence, referred to in art. 19a sec. 2 points 2 and 3 of the Act of 21 June 2001 on the protection of tenants' rights.
  3. Standard Option – the Statement with the handwritten signature of the person entitled to the substitute premises.
  4. Notarised Option – the Statement in which the signature of the person entitled to the substitute premises is certified by a notary.
  5. Service – preparing the Statement with the details provided by the Client and handing it over to the Client.

§3. Subject of the service

  1. The Statement is signed by the person entitled to the substitute premises indicated in the document, with whom the Seller cooperates.
  2. The Statement is prepared individually, with the names, surnames and document numbers of the tenants and the address of the premises provided by the Client.
  3. The service does not include the tenant's notarial deed. The Client signs the statement of submission to enforcement at a notary of their choice and bears its cost.

§4. Order

  1. An order is placed through the form on the website by providing the chosen option, the details of all tenants (name, surname, type, series and number of identity document), the address of the rented premises, the collection method, and a phone number and e-mail.
  2. Before placing the order, the Client sees a preview of the Statement and is responsible for the correctness of the data provided.
  3. After placing the order, the Client receives an e-mail confirming its acceptance with the order number, price and collection date. The contract is concluded when this confirmation is sent.
  4. If the Client does not receive the e-mail, the Seller confirms the order by SMS or by phone.

§5. Price and payment

  1. The price of the Statement is 269 zł for the Standard Option and 299 zł for the Notarised Option. These are final prices, regardless of the number of tenants or the lease period.
  2. Personal pick-up and delivery to an InPost parcel locker are free.
  3. For personal pick-up, the Client pays at collection in cash, by card or BLIK. For InPost delivery, the Client pays in advance by BLIK transfer to the phone number +48 510 206 602, with the order number in the title.

§6. Lead time and collection

  1. An order placed by 20:00 is ready the next day from 11:00, on all days of the week. An order placed after 20:00 is treated as placed the next day.
  2. Personal pick-up takes place at ul. Skierniewicka 34A, 01-230 Warszawa, between 11:00 and 21:00. The Seller sends entry details by SMS.
  3. The Seller ships the InPost parcel on the day the Statement is ready, and with advance payment – after it is credited.

§7. Data corrections

  1. If the Client reports an error in the data before the Statement is prepared, the Seller corrects it free of charge.
  2. If the Statement has already been prepared with the data provided by the Client, preparing a new document requires a new order. The Seller corrects its own errors free of charge.

§8. Withdrawal from the contract

  1. Under art. 38 sec. 1 point 3 of the Act of 30 May 2014 on consumer rights, the right to withdraw from a distance contract does not apply to non-prefabricated items, made to the consumer's specifications or serving their individual needs.
  2. The Statement is prepared individually with the Client's data, so after placing the order the Client has no right to withdraw from the contract. This does not limit the Client's complaint rights.
  3. The same rights apply to a natural person concluding a contract directly related to their business activity when the contract is not of a professional nature for them.

§9. Complaints

  1. A complaint can be submitted by phone, messenger or e-mail to kontakt@najemok.pl.
  2. The Seller responds to a complaint within 14 days.
  3. A Client who is a consumer may use out-of-court dispute resolution, including help from a municipal or district consumer ombudsman or the Trade Inspection.

§10. Personal data

The rules for processing personal data are described in the Privacy policy.

§11. Final provisions

  1. Matters not regulated here are governed by Polish law, in particular the Civil Code and the Consumer Rights Act.
  2. These Terms do not exclude or limit consumer rights under mandatory provisions of law.
  3. A change to the Terms does not apply to orders placed before it takes effect.
Order from 269 zł